Privacy Policy
1. Who We Are
This website is operated by Avail Healthcare Ltd, trading as Epipens for Schools. Products and services are supplied by Avail Pharmacy, a trading name of Avail Healthcare Ltd.
Registered Office:
Unit B, Princes Drive Industrial Estate
Kenilworth, Warwickshire
CV8 2FD
United Kingdom
Company Registration Number: 16041566
If you have any questions about this Privacy Policy, you can contact us using the details below.
2. Information We Collect
When you use this website, we may collect:
- Your name
- Email address
- Telephone number
- Organisation or school name (where applicable)
- Any information you include in a contact or enquiry form
- Payment information required to process your order
We do not intentionally collect personal information from children through this website.
3. How We Use Your Information
We use your information to:
- Respond to enquiries submitted through our contact forms.
- Process and fulfil orders.
- Process payments.
- Communicate with you about your enquiry or order.
- Meet our legal and regulatory obligations.
We only process your personal information where we have a lawful basis under the UK General Data Protection Regulation (UK GDPR).
4. Payments
Payments made through our website are processed securely by our payment service provider. We do not store your full payment card details on our servers.
5. Sharing Your Information
We do not sell your personal information.
We may share your information where necessary with trusted third parties, including:
- Payment service providers
- Delivery and courier companies
- Website hosting and IT service providers
- Regulatory authorities where required by law
These organisations only receive the information necessary to provide their services or where disclosure is required by law.
6. Cookies
Our website may use essential cookies that are required for the website to function correctly.
If we use optional cookies, such as analytics or marketing cookies, we will ask for your consent where required.
7. How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory obligations.
8. Your Rights
Under the UK GDPR, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where applicable.
- Restrict or object to certain processing.
- Request a copy of your personal data.
- Lodge a complaint with the Information Commissioner's Office (ICO).
9. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Avail Healthcare Ltd
Trading as Epipens for Schools
Unit B, Princes Drive Industrial Estate
Kenilworth, Warwickshire
CV8 2FD
United Kingdom
Email: [email protected]
Telephone: 01926 839825